AutoNation Ford Orange Park at 7700 Blanding Boulevard, Jacksonville
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Contacts
- Phone: +1 904-270-9943
- Address: 7700 Blanding Boulevard, Jacksonville, FL 32244
- Website: autonationfordorangepark.com
- Types: Establishment Car repair Car dealer
Reviews of AutoNation Ford Orange Park
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1Wesley HarperPosted at Nov, 05 2018I don't even know where to begin. Salesman seemed honest and good up front. Bought my truck on a Thursday evening, took it in for an inspection with Tires Plus on Saturday morning, and had the truck back to the dealership Saturday afternoon. The guys at Tires Plus get 5 stars FYI.
Once I brought it back, the bologna began. We were told the "guys at Tires Plus were liars and only tried to charge us for polishing the belts and brake pads". Yes, that's a direct quote. Three days later when I got the truck back, the alignment was completely out of whack and was told that "tires have to settle before a proper alignment can be done". That's another direct quote! So I knew better but thought I would call around and have different tire shops and a Nissan dealership laugh in my face after asking if there was any validity to that statement. There was none. When I confronted him over the situation, he wouldn't answer my questions directly and absolutely put the blame on everyone else including his own mechanic staff, stating "between you and I, I personally hate these guys, but don't go talk to them yourself, let me....."
One final note: If you bring your vehicle in for whatever reason, check your mileage ahead of time. Didn't do it the first time I brought it in, why would I, wouldn't think I needed to! I noticed there was a 30-40 mile difference when I got back in. When I brought it back for an alignment, I did note the mileage. Someone drove it four miles, and didn't even fill the gas tank! The only reason I didn't go back in at this point was because I was 100% at my wits end with them and would have blown up when they would have fed more lies.
I do like the truck, I'll say that much. Next time, I'll gladly pay $5000 more somewhere else to NOT have to deal with that garbage again. If I were to relate the whole situation to a feeling, it would be disgust.
Photos of AutoNation Ford Orange Park
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